一口吃烏魚子袋裝75g (12小包)

<p style="color: rgb(51, 51, 51); font-family: sans-serif,Arial,Verdana,&amp;quot;trebuchet ms&amp;quot;; font-size: 13px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;"><span style="font-size: 24px;"><strong>退換貨說明</strong></span></p>

<p style="color: rgb(51, 51, 51); font-family: sans-serif,Arial,Verdana,&amp;quot;trebuchet ms&amp;quot;; font-size: 13px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">非常感謝您訂購麗園牧場網站的產品，希望您喜歡我們的商品與服務，提醒您，於下單前請先參閱以下說明：</p>

<p style="color: rgb(51, 51, 51); font-family: sans-serif,Arial,Verdana,&amp;quot;trebuchet ms&amp;quot;; font-size: 13px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;"><span style="font-size: 20px;"><strong><span style="background-color: rgb(255, 165, 0);">關於退換貨</span></strong></span></p>

<p style="color: rgb(51, 51, 51); font-family: sans-serif,Arial,Verdana,&amp;quot;trebuchet ms&amp;quot;; font-size: 13px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">一、生鮮蔬菜水果類商品類符合「通訊交易解除權合理例外情事適用準則」第二條第一項(易於腐敗、保存期限較短或解約時即將逾期之商品)， 將排除7日解除權時，不再&nbsp;</p>

<p style="color: rgb(51, 51, 51); font-family: sans-serif,Arial,Verdana,&amp;quot;trebuchet ms&amp;quot;; font-size: 13px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">&nbsp; &nbsp; &nbsp;&nbsp; 適用消費者保護法（以下簡稱消保法）第19條規定之7日解除權，並不享有7天鑑賞期。因此不受理商品退換貨，請確定，生鮮類商品是您需要的商品，再進行下單。</p>

<p style="color: rgb(51, 51, 51); font-family: sans-serif,Arial,Verdana,&amp;quot;trebuchet ms&amp;quot;; font-size: 13px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">二、準則第2條：通訊交易之商品或服務有下列情形之一，並經企業經營者告知消費者將排除消保法第19條第1項規定解除權之適用者，屬排除7日解除權之合理例外情事：</p>

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    <li>易於腐敗、保存期限較短或解約時即將逾期。</li>
    <li>依消費者要求所為之客製化給付。</li>
    <li>報紙、期刊或雜誌。</li>
    <li>經消費者拆封之影音商品或電腦軟體。</li>
    <li>非以有形媒介提供之數位內容或一經提供即為完成之線上服務，經消費者事先同意始提供。</li>
    <li>已拆封之個人衛生用品。</li>
</ol>

<p style="color: rgb(51, 51, 51); font-family: sans-serif,Arial,Verdana,&amp;quot;trebuchet ms&amp;quot;; font-size: 13px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">&nbsp;</p>

<p style="color: rgb(51, 51, 51); font-family: sans-serif,Arial,Verdana,&amp;quot;trebuchet ms&amp;quot;; font-size: 13px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;"><span style="font-size: 20px;"><strong><span style="background-color: rgb(255, 140, 0);">退換貨Q&amp;A</span></strong></span></p>

<p style="color: rgb(51, 51, 51); font-family: sans-serif,Arial,Verdana,&amp;quot;trebuchet ms&amp;quot;; font-size: 13px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">&nbsp;</p>

<p style="color: rgb(51, 51, 51); font-family: sans-serif,Arial,Verdana,&amp;quot;trebuchet ms&amp;quot;; font-size: 13px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;"><span style="color: rgb(178, 34, 34);"><span style="font-size: 18px;"><strong>Q1</strong><strong>：我買錯商品了，可以退換貨嗎？</strong></span></span></p>

<p style="color: rgb(51, 51, 51); font-family: sans-serif,Arial,Verdana,&amp;quot;trebuchet ms&amp;quot;; font-size: 13px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; margin-left: 28.3pt; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;"><span style="color: rgb(178, 34, 34);"><span style="font-size: 18px;">Ａ1：</span></span>生鮮蔬菜水果、冷藏、冷凍食材類、即期促銷商品屬於「通訊交易解除權合理例外情事適用準則」第二條第一項(易於腐敗、保存期限較短或解約時即將逾期之商品)，且屬消耗性商品，商品屬性特殊或有保存期限等問題，將排除7日解除權時，不再適用消費者保護法（以下簡稱消保法）第19條規定之7日解除權。因此不受理商品退貨，一經寄出，恕不接受因個人主觀因素（香氣、大小、甜度、色澤、口感、不喜歡、不好吃、外殼斑點、蛋黃色澤）辦理退換貨，或是收到商品時意願降低、臨時取消。因此，訂購時請同意此條款後做訂購，除商品本身瑕疵或運送過程而造成的損毀，才可接受您的退貨申請。一經拆封、食用、失溫及保存不良等情形而導致商品變質，則無法處理您的退換貨申請，敬請見諒，提醒您，下單前請務必考慮、詢問清楚！</p>

<p style="color: rgb(51, 51, 51); font-family: sans-serif,Arial,Verdana,&amp;quot;trebuchet ms&amp;quot;; font-size: 13px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; margin-left: 21.3pt; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">&nbsp;</p>

<p style="color: rgb(51, 51, 51); font-family: sans-serif,Arial,Verdana,&amp;quot;trebuchet ms&amp;quot;; font-size: 13px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; margin-left: 1cm; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;"><strong>乾貨類、與其他類商品符合以下情形可申請退換貨</strong></p>

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    <li>因我司作業程序錯誤，而導致寄送的商品與訂購的商品不符。</li>
    <li>商品有明顯瑕疵或已損壞。</li>
    <li>於鑑賞期之內不滿意該項商品，或不符合需求等因素，若您收到商品後想退換貨，請在7天內來信或來電辦理，退貨運費由買方支付，</li>
</ol>

<p style="color: rgb(51, 51, 51); font-family: sans-serif,Arial,Verdana,&amp;quot;trebuchet ms&amp;quot;; font-size: 13px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;客服電話: 07-6315811，LINE ID：@jsa3055v</p>

<p style="color: rgb(51, 51, 51); font-family: sans-serif,Arial,Verdana,&amp;quot;trebuchet ms&amp;quot;; font-size: 13px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">&nbsp;</p>

<p style="color: rgb(51, 51, 51); font-family: sans-serif,Arial,Verdana,&amp;quot;trebuchet ms&amp;quot;; font-size: 13px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; margin-left: 28.3pt; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;"><strong>乾貨類、與其他類商品出現以下情形將無法退換貨</strong></p>

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    <li>因個人口感或料理方式的問題。</li>
    <li>未附上原包裝盒含外包裝或包裝不完整及破損無法辨識之商品及發票</li>
    <li>辦理退貨、換貨時，請事先告知，若消費者未通知，而自行將商品寄回者，本公司將不予接受，並立即將商品寄回期間所產生的運費消費者需自行負擔。</li>
</ol>

<p style="color: rgb(51, 51, 51); font-family: sans-serif,Arial,Verdana,&amp;quot;trebuchet ms&amp;quot;; font-size: 13px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">&nbsp;</p>

<p style="color: rgb(51, 51, 51); font-family: sans-serif,Arial,Verdana,&amp;quot;trebuchet ms&amp;quot;; font-size: 13px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;"><span style="color: rgb(178, 34, 34);"><span style="font-size: 18px;"><strong>Q2</strong><strong>：收到雞蛋，發現有破損，要怎麼辦呢？</strong></span></span></p>

<p style="color: rgb(51, 51, 51); font-family: sans-serif,Arial,Verdana,&amp;quot;trebuchet ms&amp;quot;; font-size: 13px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; margin-left: 31.4pt; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;"><span style="color: rgb(178, 34, 34);"><span style="font-size: 18px;">Ａ2：</span></span>雞蛋為易碎生鮮產品，我們於出貨前會嚴格把關，將輕微裂殼、薄殼瑕疵雞蛋挑出，難免於運送過程中，蛋殼搖晃，產生輕微裂痕，屬於正常現象。</p>

<p style="color: rgb(51, 51, 51); font-family: sans-serif,Arial,Verdana,&amp;quot;trebuchet ms&amp;quot;; font-size: 13px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; margin-left: 30pt; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">&nbsp;&nbsp;&nbsp;&nbsp;</p>

<p style="color: rgb(51, 51, 51); font-family: sans-serif,Arial,Verdana,&amp;quot;trebuchet ms&amp;quot;; font-size: 13px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; margin-left: 28.3pt; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">當收到商品發現破損嚴重外盒、內裝已沾濕蛋液，請於收到商品24小時內拍照傳LINE訊息給客服小助手（LINE ID：@jsa3055v），或來電&nbsp;</p>

<p style="color: rgb(51, 51, 51); font-family: sans-serif,Arial,Verdana,&amp;quot;trebuchet ms&amp;quot;; font-size: 13px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; margin-left: 28.3pt; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">07-6315811，並且告知破損數量，如遇假日與連續假期，可先於LINE上說明商品狀況，以加速客服處理流程。</p>

<p style="color: rgb(51, 51, 51); font-family: sans-serif,Arial,Verdana,&amp;quot;trebuchet ms&amp;quot;; font-size: 13px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">&nbsp;&nbsp;&nbsp;&nbsp;</p>

<p style="color: rgb(51, 51, 51); font-family: sans-serif,Arial,Verdana,&amp;quot;trebuchet ms&amp;quot;; font-size: 13px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">&nbsp; &nbsp;&nbsp; 由於三台斤裝盒裝鮮蛋，屬於簡易環保包材，成本已回饋客戶，如單盒破損不超過6顆，不再補償，請確認後再下單，或是改30入鮮蛋禮盒出貨。</p>

<p style="color: rgb(51, 51, 51); font-family: sans-serif,Arial,Verdana,&amp;quot;trebuchet ms&amp;quot;; font-size: 13px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">&nbsp;</p>

<p style="color: rgb(51, 51, 51); font-family: sans-serif,Arial,Verdana,&amp;quot;trebuchet ms&amp;quot;; font-size: 13px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;"><span style="font-size: 18px;"><span style="color: rgb(178, 34, 34);"><strong>Q3</strong><strong>：雞蛋少量破損，商品如何補償呢？</strong></span></span></p>

<p style="color: rgb(51, 51, 51); font-family: sans-serif,Arial,Verdana,&amp;quot;trebuchet ms&amp;quot;; font-size: 13px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; margin-left: 32.85pt; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">Ａ3：當雞蛋有少量破損時，麗園牧場不提供換貨服務，可於完成客訴流程後，轉為麗園官網購物金，於下次出貨時折抵貨款。</p>

<p style="color: rgb(51, 51, 51); font-family: sans-serif,Arial,Verdana,&amp;quot;trebuchet ms&amp;quot;; font-size: 13px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; margin-left: 30.7pt; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">&nbsp; &nbsp; &nbsp; &nbsp;&nbsp; 原選擇退款客人匯款客人，將於14個工作天退費至客戶指定銀行帳戶(費用將扣除30元匯款手續費)。</p>

<p style="color: rgb(51, 51, 51); font-family: sans-serif,Arial,Verdana,&amp;quot;trebuchet ms&amp;quot;; font-size: 13px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; margin-left: 32.15pt; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">若您是使用信用卡付款，我們將於收到退貨商品14個工作天(不含例假日)為您完成刷退手續，請您留意下一期帳單。</p>

<p style="color: rgb(51, 51, 51); font-family: sans-serif,Arial,Verdana,&amp;quot;trebuchet ms&amp;quot;; font-size: 13px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; margin-left: 32.15pt; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">&nbsp;</p>

<p style="color: rgb(51, 51, 51); font-family: sans-serif,Arial,Verdana,&amp;quot;trebuchet ms&amp;quot;; font-size: 13px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;"><span style="font-size: 20px;"><strong><span style="background-color: rgb(255, 140, 0);">其他注意事項：</span></strong></span></p>

<ol style="color: rgb(51, 51, 51); font-family: sans-serif,Arial,Verdana,&amp;quot;trebuchet ms&amp;quot;; font-size: 13px; font-style: normal; font-variant: normal; font-weight: 400; letter-spacing: normal; orphans: 2; padding-bottom: 0px; padding-left: 40px; padding-right: 40px; padding-top: 0px; text-align: left; text-decoration: none; text-indent: 0px; text-transform: none; -webkit-text-stroke-width: 0px; white-space: normal; word-spacing: 0px;">
    <li>外包裝及其內容物、贈品等均屬於商品的一部分，申請退貨者，本公司將依照商品於退貨時之不完整程度(遺失、毀損或缺件等)，就商品價金之範圍內扣除回復原狀費用後，返還剩餘價金與消費者。</li>
    <li>由於本站所銷售的商品，大部分為新鮮食材或農產品，一經拆封即無法回復原狀的商品，在您還不確定是否要辦理退貨以前，請勿拆封。</li>
    <li>建議您使用原外包裝（紙箱或包裝袋）將商品包好，切勿在原廠包裝或外盒上有任何書寫，以免造成損毀，影響您的退貨權益。</li>
    <li>若因退貨造成訂單純商品金額未達購物免運費標準，將於退款時扣除原訂單之150元物流費，免運費標準請依網站之各項商品免運費條件或行銷公告為依據。</li>
    <li>如因個人因素退貨次數過多，將視情況決定是否暫停出貨，煩請見諒。</li>
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